The
environmental or green issue and “global warming”
widely interests the marketing and management academicians
and practitioners to study and to utilize in the organization.
The environmental or green marketing relates to the
company’s competitiveness and is used as a competitive
edge in the marketplace. The present article explores
this concept by presenting
application
in India along with some dangers involved in the application
of the same.
Introduction:
The
holistic marketing concept conveys a message that businesses
must develop products and marketing strategies. Not
only address the needs of the consumers but also safeguard
the long-term interests of those consumers as well as
those of society at large (Kotler and Keller 2005).
Thus, businesses must balance individual customer needs,
organization goals, and the welfare of society. Business
organizations are often accused of making products and
packaging as well as using manufacturing processes that
damage the environment. The green movement holds that
it is a part of the responsibility of business organizations
to ensure that they conduct their activities such that
they do minimum harm to the environment. Green marketing,
also termed ecological marketing (Fisk 1974), and environmental
marketing (Coddington 1993), is thus an integral constituent
of the holistic marketing concept.
What
is Green Marketing?
The
term green marketing came into prominence in the late
1980s and early 1990s. According to the American Marketing
Association,
“Green
marketing is the marketing of products that are presumed
to be environmentally safe.”
Another
definition of Green Marketing is-
“Green or environmental marketing consists of
all activities designed to generate and facilitate any
exchanges intended to satisfy human needs or wants,
such that the satisfaction of those needs and wants
occurs, with minimal detrimental impact on the natural
environment.” (Polonsky 1994).
Thus
green marketing incorporates a broad range of activities,
including product modification, changes to the production
process, packaging changes, as well as modifying advertising.
Yet defining green marketing is not a simple task. Other
similar terms used are Environmental Marketing and Ecological
Marketing.
Why
is Green Marketing Important?
The
question of why green marketing has increased in importance
is quite simple and relies on the basic definition of
Economics:
“Economics
is the study of how people use their limited resources
to try to satisfy unlimited wants.” [McTaggart,
Findlay and Parkin 1992, 24].
Thus
mankind has limited resources on the earth, with which
she/he must attempt to provide for the worlds' unlimited
wants. As firms face limited natural resources, they
must develop new or alternative ways of satisfying these
unlimited wants. Ultimately green marketing looks at
how marketing activities utilize these limited resources,
while satisfying consumers wants, both of individuals
and industry, as well as achieving the selling organization's
objectives.
Paths
To Greenness:
Prakash (2001) has classified the different ways in
which businesses can move towards greenness. According
to him,
1. Green initiatives include changes in the value addition
processes,
2. Changes in the management systems and
3. Changes in the products or modification of inputs.
Changes in the value addition processes would include
introduction of new technology for production, or modification
of existing methods of production to reduce their environmental
impact. Firms can also establish and ensure implementation
of management systems designed to promote environmental,
health and safety norms. Thus, Atlas Copco in India
claims to use safer compressor condensate disposal practices
including a step that removes oil from the water that
is discharged into rivers. In India, the government
has introduced the Ecomark Scheme since 1981.
The
stated objectives of the scheme are:
• To provide incentives to manufacturers and importers
to reduce adverse environmental impact of products.
• To reward genuine initiatives by companies to
reduce adverse environmental impact of products.
• To assist consumers to become environmentally
responsible in their daily lives by providing them information
to take account of environmental factors in their daily
lives.
• To encourage citizens to purchase products which
have less environmental impact.
• Ultimately, to improve the quality of the environment
and to encourage the sustainable management of resources.
The
criteria followed for the Ecomark Scheme in India is
founded on the ‘cradle to-grave approach’,
that is, from the raw-material extraction to manufacturing
and to disposal. To date, the final criteria for 16
product categories including soaps and detergents, paper,
food items and packaging materials, has been declared.
Why
Firms Are Using Green Marketing?
Firms
have increased use of Green Marketing Because of :
1. Organizations perceive environmental marketing to
be an opportunity that can be used to achieve its objectives
[Keller 1987, Shearer 1990];
2.
Organizations believe they have a moral obligation to
be more socially responsible [Davis 1992, Freeman and
Liedtka 1991, Keller 1987, McIntosh 1990, Shearer 1990];
3.
Governmental bodies are forcing firms to become more
responsible [NAAG 1990];
• In India, too a series of legislation has been
enacted in order to reduce pollution of water, air and
other environmental resources. Thus, the refrigerator
industry has shifted from chloroflurocarbon (CFC) gases
to more environmentally friendly gases.
4.
Competitors' environmental activities pressure firms
to change their environmental marketing activities [NAAG
1990]; and
5.
Cost factors associated with waste disposal, or reductions
in material usage forces firms to modify their behavior
[Azzone and Manzini 1994].
Use
of Green Marketing in India
• New Delhi was being polluted at a very fast
pace until Supreme Court of India forced a change to
alternative fuels. In 2002, a directive was issued to
completely adopt CNG in all public transport systems
to curb pollution.
• ITC’s Bhadrachalam paper unit has invested
in a Rs. 500 crore technologies that make the unit chlorine
free. The benefit of being an elemental chlorine free
(EFC) unit is that it is able to produce foodgrade
paper that can claim compliance with EU and US norms.
• Maruti Limited saved Rs. 26 Crores in the first
year after obtaining an ISO 14001 certification.(How?)
Green
Marketing in Advertisement:
Green Marketing concept is going more popular in every
activity that a business is performing. One of its activities
is advertising. Especially focus is on Hoardings;
• In India now company like Bank of Baroda are
giving advertising on Hoardings. These hoardings are
specially designed on the fences which protect small
plants from external threats. In this way it helps in
growing greenery in rural and urban areas.
• Another example is, In big cities companies
like HDFC bank are giving their advertisement on hoardings
which contains the message of “No Parking”
which helps in reducing traffic and air pollution.
Some
Problems with Going Green:
No matter why a firm uses green marketing there are
a number of potential problems that they must overcome.
1. One major problem is that very often products that
are more environmentally safe cost more.
2. Consumers may not like the performance or quality
of green products.
• For example, ‘green’ tissue paper
may not be as soft as its traditional counterpart.
3. Thirdly, if firms make the packaging of their brands
smaller, they may be at a disadvantage because of the
reduced visibility of their brands on retail shelves.
4. Another problem associated with green initiatives
is with regard to the current level of scientific knowledge
about the final impact of various actions. Thus, what
may be seen as more environmentally friendly today may
actually turn out to be more harmful in the long term.
5. One of the main problems is that firms using green
marketing must ensure that their activities are not
misleading to consumers or industry, and do not breach
any of the regulations or laws dealing with environmental
marketing.
• For example marketers in the US must ensure
their green marketing claims must meet predetermined
set of criteria.
6. Reacting to competitive pressures can cause all "followers"
to make the same mistake as the "leader."
• A costly example of this was the Mobil Corporation
who followed the competition and introduced "biodegradable"
plastic garbage bags. While technically these bags were
biodegradable, the conditions
under which they were disposed did not allow biodegradation
to occur. Mobil was sued by several US states for using
misleading advertising claims [Lawrence 1991].
Conclusion:
Green marketing covers more than a firm's marketing
claims. While firms must bear much of the responsibility
for environmental degradation, ultimately it is consumers
who demand goods, and thus create environmental problems.
For the organizations of the future, considerations
about the long-term environmental impact of their actions
will have to become an integral part of their business
philosophy. In short if we want to make our future safe
and secure we marketers need to consider environmental
impact in all activity that we perform.
Bibliography:
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Toward a New Philosophy." Vital Speeches 54 (5):
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Websites:
http://www.awea.org/policy/greenprins.html
http://en.wikipedia.org/wiki/Green_marketing
http://mba.iiita.ac.in/Oct-Dec06/b1.html
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